Wednesday, October 26, 2005

Would you like some bureaucracy with that?

Yesterday I had 3 tapes of dictation to type.

After 1 and a 1/2 tapes, my wrists weren't feeling too good so I emailed Office Services and requested a wrist support pad for my desk. They called me with their response. The following conversation ensued:

Me: Hi
Them: Hi, we received your request for a wrist support pad.
Me: Yeah. I can collect it if you like.
Them: Actually before we give you one we have to send someone to do an ergonomic assessment at your desk.
Me: But I need one now - I have a lot of typing.
Them: Unfortunately it's company policy to complete an ergonomic assessment before we are allowed to give them out. I can book you in for one.
Me:Will that be today?
Them: No
Me: I need it now. I'm doing a lot of typing and my wrists are sore
Them: *pause while they prick up at the sounds of 'potential workcover action' hidden in the timbre of the words 'sore' and 'wrists'* Well, we have one in storage that you can use but we will have to take it away later and then book you in for an assessment.
Me: Ok.

So I go to Office Services and pretty much repeat the above conversation, but this time the tone of my voice and my facial expression makes it perfectly clear to the OS chick that I think the whole thing is a crock of shit. She tries to be more flexible by finishing the conversation with these words: If you're used to having one then it should be ok - I'll consult with HR and if they say it's ok you can keep it otherwise we will have to take it back off you.
Me: Fine. No Problem.

The wrist support pad is currently hidden under the desk.

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